Returns & Exchanges

At Digimap Indonesia, we are committed to ensuring your satisfaction with every Apple product and accessory purchase. If your item is defective or does not meet our quality standards, you may return it within 7 days of receipt for an exchange or refund.

Return Process

• 1.
  Initiate Return Request

  Contact our customer service team or visit a Digimap retail store with your original invoice and the product in its original packaging.

• 2.
  Product Inspection

  Our certified technicians will perform a comprehensive diagnostic check to verify the technical issue or defect reported.

• 3.
  Approval and Processing

  Once the inspection is complete and the return is approved, we will process your exchange for a new unit or initiate the refund procedure.

• 4.
  Resolution Delivery

  Your replacement device will be available for pickup or shipped to your address, ensuring you stay connected with the best technology.